Privacy Policy

Last updated:

1. Information We Collect

We collect information you provide directly: name, phone number, email address through order forms and contact forms. We also collect automatic information: IP address, browser type, pages visited, and cookies via Google Analytics and Consent Mode v2.

2. How We Use Your Information

We use your information to process orders, confirm by phone, arrange delivery, respond to inquiries, comply with legal obligations, and improve our service through analytics.

3. Legal Basis for Processing (GDPR)

We process your information based on: contract performance (order fulfillment), legal obligation (tax records), legitimate interest (customer service), and consent (marketing/analytics).

4. Third-Party Services

Google Ads Conversion Tracking: We use gclid parameter for conversion tracking. Google processes personal data; see Google Privacy Policy.

Google Analytics: Tracks site usage. Data is anonymized; see Google Privacy Policy.

Consent Mode v2: Manages cookie preferences for Google services. Learn more.

Google Maps: Embedded map on contact page. See Google Privacy Policy.

5. Data Protection

We implement technical and organizational measures to protect personal data against unauthorized access and loss. We do not store payment information - payment occurs directly with courier.

6. Your Rights (GDPR/UK GDPR)

You have the right to: access your data, correct inaccuracies, erase data (right to be forgotten), restrict processing, data portability, object to processing, and lodge a complaint with the Information Commissioner's Office (ICO).

7. Data Retention

Order data retained for 7 years (tax/legal requirement). Contact form data retained for 1 year. Marketing preferences retained until withdrawal. Analytics data anonymized after 26 months.

8. International Transfers

Google services may transfer data outside UK/EU. Google Standard Contractual Clauses ensure adequate protection.

9. Children's Privacy

Our service is not directed to persons under 18. We do not knowingly collect data from children.

10. Contact Us

For privacy questions:
Stunningtrbones Ltd
17 Hanbury Street, London E1 6QR
info@stunningtrbones.world
+44 20 7946 0958

Or lodge a complaint with: Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, UK. ico.org.uk